Customer Policies

Reservations

Reservations made after 4 pm for the same day are considered "Call Ahead" seating. We work hard to seat these ahead of "Walk Ins". Your whole Party must be present before we can seat you, and we can only hold tables for 15 minutes, unless you call to let us know you are running late. We are a small Restaurant and do our best to accomodate, but even with Reservations, there may still be a wait. [Remember, the size of the group warrants seating order] Stressing Norman does no good - only makes him Crabby! Don't worry, if you must wait, it will be worth it.

Tipping

Our Wait Staff works hard and do this for their livelihood. They depend on tips for a large part of their pay. Therefore, on parties of 5 or more, we add a 20% gratuity. This covers time spent giving great service to your group. We make one check per table. [if asked prior, we can separate checks, but the gratuity is added to all checks.] Children take up a seat, and count as a person at the table..

NO EXCEPTION TO THESE RULES!!!!!!!!!

Norman (maincrabman@yahoo.com)